Email Whitelisting Instructions

How do you whitelist?

Whitelisting tells your email client/ISP (Gmail, Yahoo, Outlook, etc.) that mail is not spam. To do this, you need to add us to your whitelist. 

Whitelisting a specific email address varies slightly depending on which email provider you use. Instructions for the most popular email providers are below. We recommend you whitelist our most commonly used addresses:,,, and     

How Do You Whitelist?
Whitelisting is a quick, one-time-only task to ensure the sender of an email gets added to the recipient’s address book or safe senders list. Usually, all you need to do is open an email message and verify the sender can be trusted. 

All Email Clients
First, take a moment to mark any emails that have accidentally ended up in your spam folder as Not Spam or Not Junk. This helps your email program add the sender to the whitelist.

Apple Mail Whitelisting (OS X and iOS devices)

Both Apple Mail on OSX and Mail on iOS devices have a similar process for adding senders to Contacts.

  • By selecting the From, or Reply-to on an email message

  • Choose to “Add to Contacts” or “Add to VIPs.”

The advantage of “Add to VIPs” is that future emails from this sender will be added to a special VIP mailbox in iOS Mail. 

Microsoft Outlook


  • Open an email from

  • Click on the vertical ellipses next to the Reply button

  • Select Add to Contacts List

Yahoo! Mail
Part I

  • If you find email from in your Yahoo! bulk folder, open the email and click Not Spam

  • If you find mail from in your Blocked Addresses list, select the email and click Remove Block

Part II

  • Open Yahoo! Mail and click on Mail Options in the upper right- or left-hand corner

  • On the Filters page, click Add

  • Select the From header rule, then add contains and to match all mail from

  • Click the Choose Folder pull down menu and select Inbox

  • Pick the Add Filter button