I'm Sam McGregor, Your eCommerce Email Expert
If one things for sure, I care deeply about my customers and their eCommerce success. I have specialized in Customer Success to help you bring your business to the next level.
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Why Work With Sam?
Customer Success is #1
My mindset is always on reaching success, whether it is my business or my customer’s business. Helping my customers achieve their goal is what I strive for.
I am certified in Klaviyo and a partner of Shopify. I will support you from the sidelines with my years of experience helping small and mid-sized companies.
Connect With Sam
Give me a call or contact me directly via email. Jump-start your eCommerce business today and don't waste any more time.
Why Use My Services
What Our Clients Experience
I had the opportunity to meet and work with Sam during a recent short term project. I have worked with many CS professionals and Sam is one of the best. Her attention to process and results driven strategies provides any startup client an exemplary partner. She knows her stuff inside and out. It is clear that she will be a winning addition to many of my startup teams! I look forward to a very fruitful future through our collaborative efforts. We make a winning team for any startup! - Paul Jansen
Sam is one of the best professionals I know! Not only is she highly skilled and knowledgable on Customer Success, she is a great motivator, leader and doer. Sam gets things done and done well. Sam has helped expand my thinking and become a more thorough and thoughtful Customer Success Manager. Anyone would be lucky to have Sam on their team. She can truly improve and transform any Customer Success department and do it all with her amazing personality and brain. - Mirabel Nkenke
Sam is a fantastic customer success professional. She knows how to manage customers, clients, and employees... More importantly, she knows how to balance all of these groups' interests and needs, even if they sometimes contradict. She's also great at putting together playbooks and training people to follow them. I highly, highly recommend working with her! - Wojciech Gryc
Why Super-Charge Your eCommerce Email Marketing?
Every visitor counts
Email marketing can be an affordable way to reach out to your customers on a regular basis for continued sales.
Develop a following behind your brand with engaging email campaigns to keep your customers coming back.
Your List is Everything
The email list you grow is yours forever and it can be nurtured for years to come to ensure lasting results.
When times get tough such as COVID-19, marketing campaigns can slow but your email list will always be there to keep you afloat.
Ignoring the use of an email list for your eCommerce store is money lost you could be making in sales.
Combine For Best Results
Building an email list is one thing, but it can also amplify your other marketing efforts by capturing visitor emails for a lifetime.
Frequently Asked Questions
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Small but Mighty Segments
Segmentation is a super powerful tool in your email marketing toolkit! By categorizing groups of customers by characteristics, demographics and behaviours, we can ensure we’re getting the right message in front of the right person at the right time: The key to high click rates and an engaged audience. In this week’s blog, I’ve outlined some simple segmentation options you might want to explore when categorizing your own list!
The Power of One-Click Surveys
How much can you achieve with just one click? Well, when it comes to email, that one click can provide hugely valuable data on which to build your email strategy! In this week’s blog, I’m extolling the virtues of the one-click survey, explaining how you can use this effective technique to gather vital data points about your customers, getting to know them better, identifying their needs, and importantly, understanding where they are in their buying journey with your business! Plus - you can grab a handy list of one-click surveys to try yourself!
What Is A Triggered Email Campaign?
During the lifecycle of a customer in your email list, there will be plenty of events worthy of celebration. Each of these are opportunities to ‘trigger’ emails that create a deeper relationship between your brand and the customer and prompting them to purchase. In this week’s blog, I’ve outlined some great options for triggered email marketing campaigns that can nurture your audience, feel super personalized and relevant, and ultimately drive engagement and revenue!
Strategy Isn’t Just For Business!
The word ‘strategy’ simply means a plan of action designed to achieve a long-term goal or overall aim, so why are we so quick to limit the application of smart strategies to our businesses and not our lives? In this week’s blog, I’m examining the ways strategies can be implemented across all facets of our lives as entrepreneurs, to help keep us on track, and make sure we’re heading in the right direction, both in business and in life!